Shipping & Returns

Shipping & Returns Policy

Shipping Policy

Items are shipped to the chosen training centre. Due to the personalisation involved prior to shipping, it may take up to 14 days for the garments to arrive following the placement of the order. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Returns Policy

Once ordered, garments are individually printed with the learner’s name. It is therefore not an option to return them. If any garments are defective on arrival at the training centre, replacement items will be delivered. Please call 08442 438438 to arrange this.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.